Customer Support Specialist
Digital Solutions Ltd
FULL TIME
Remote
RemoteKES 35,000 - 50,000
Deadline: 1/21/2026
Job Description
Join our customer support team to help clients succeed with our software products. Training provided for the right candidate.
Requirements
Excellent communication skills in English and Swahili Basic computer literacy Problem-solving mindset Patience and empathy
Responsibilities
Respond to customer inquiries via email and chat Troubleshoot basic technical issues Document customer interactions Escalate complex issues to technical team
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