Data Management Policy
Protecting Your Privacy. Powering Your Learning.
At Skills Jet Academy, your trust is the foundation of everything we do. As a forward-thinking digital education provider, we are deeply committed to safeguarding your personal information and upholding the highest standards of data privacy in accordance with the Data Protection Act, No. 21 of 2019 of the Republic of Kenya.
This policy outlines how we responsibly collect, use, store, and protect your data—so you can learn, grow, and succeed with complete confidence.
Your Data, Handled with Integrity
We collect only the information necessary to deliver exceptional educational experiences, issue verified credentials, and provide responsive support. This may include your name, contact details, payment information (processed securely via trusted partners), course activity, and communication preferences.
Every piece of data you share is treated as confidential and used solely for the purposes you expect—such as:
- Enrolling you in courses and tracking your progress
- Issuing official certificates upon completion
- Communicating important updates about your learning journey
- Enhancing platform performance and personalizing your experience (with your consent)
Security Built In, Not Bolted On
We employ industry-standard technical and organizational safeguards to protect your data, including:
- End-to-end encryption for all data transmissions
- Secure cloud infrastructure compliant with global best practices
- Strict access controls limited to authorized personnel only
- Regular security assessments and staff training on data ethics
In the unlikely event of a data incident, we have a robust response protocol aligned with Kenyan law—including timely notification to the Office of the Data Protection Commissioner and affected individuals where required.
Your Rights, Respected and Empowered
Under Kenyan law, you have full control over your personal data. You may at any time:
- Request access to the data we hold about you
- Correct inaccuracies or update your information
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal retention obligations)
- Receive your data in a portable, reusable format
To exercise any of these rights, simply contact our Data Protection team at [email protected]. We will respond promptly and respectfully—within the statutory 30-day period.
Transparency in Every Interaction
We never sell your data. We never share it with third parties for advertising. And we never compromise on ethics for convenience.
When we engage trusted partners—such as payment processors or learning platform providers—they operate under strict contractual obligations to protect your information and comply with Kenyan data protection standards.
Committed to Kenya's Digital Future
As a proudly Kenyan digital academy, we align our practices with the national vision for secure, inclusive, and innovative education. We are registered, compliant, and accountable—dedicated not only to your success but also to the responsible stewardship of your personal information.
Questions or Concerns?
Our Data Protection team is here to support you.
📧 Email: [email protected]
📍 Based in Nairobi, Kenya
You also have the right to lodge a complaint with the Office of the Data Protection Commissioner: www.odpc.go.ke
Skills Jet Academy — Where innovation meets integrity, and your data is always respected.
Policy Effective: 31 December 2025
